Mailbox Feature Codes

Feature 980 - Leave Message - Used by mailbox owners to leave a message in an initialized mailbox. Press FEATURE, 9, 8, 0

Feature 981 - Open Mailbox - Used by mailbox owners to open their Personal Mailboxes.  All Personal Mailboxes are protected by a password that is established by the mailbox owner.  Press FEATURE, 9, 8, 1

Feature 982 - Operator Status - Used by the System Coordinator, receptionist or Designated Operator to set the Operator Status and to designate the Operator's extension.  When an Operator is not available, the Operator Status must be set to NO.  This alerts the Automated Attendant that the receptionist or Designated Operator is not available.  This Feature Code is also used to assign the Business Status by establishing whether a business is open or closed.  This Feature Code is protected by a password.  Press FEATURE 9, 8, 2.

Feature 983 - Administration of VoiceMail system - Used by the System Coordinator.  This Feature Code is protected by a password.  Press FEATURE 9, 8, 3

Feature 985 - VoiceMail Extension - Used to determine the VoiceMail extension number.  This number can be used to forward a Norstar Telephone to Voicemail and to use VoiceMail with an Analog Terminal Adapter (ATA).  Press FEATURE 9, 8, 5

Feature 986 - Transfer - Used to transfer calls to a mailbox.  While the call is active, press the memory button where Feature 986 is programmed, then enter the mailbox number where you want to direct the call.  The caller is not tranferred.  Do not put the call on Hold.  To use this feature, program FEATURE 9, 8, 6 to a memory button.

Feature 987 - Interrupt - is used to interrupt Voicemail when a caller is listening to the Personal Mailbox Greeting or is leaving a message.  This allows you to speak with a caller who has reached your mailbox.  Press FEATURE 9, 8, 7